What is the role of social services departments?
Social Services Departments in Indiana
The Indiana Family and Social Services Administration (FSSA) is the governing body for all of Indiana’s social services programs. FSSA was established in 1991 with the goal of centralizing and improving the state's provision of social and health services for its citizens.
The FSSA provides healthcare and social service funding across eight different agencies. Altogether, the FSSA delivers care and services to more than 1.5 million residents, as represented by its mission:
To compassionately serve our diverse community of Hoosiers by dismantling long-standing, persistent inequity through deliberate human services system improvement.
What are the main social services programs offered by Indiana?
Division of Family Resources - Eligibility for government assistance programs like Medicaid, SNAP, TANF, and child care are determined by the Division of Family Resources (DFR).
Website: https://www.in.gov/fssa/dfr
Phone: 800-403-0864
Office of Medicaid Policy and Planning - Medicaid programs in Indiana, including the managed care system used by those on the Healthy Indiana Plan, Hoosier Care Connect, and Hoosier Healthwise, are administered by the Office of Medicaid Policy and Planning (OMPP).
Website: https://www.in.gov/fssa/ompp
Phone: 317-233-4455
Division of Disability and Rehabilitative Services - Indiana's DDRS works with a wide range of people who have disabilities, helping them develop a plan for the future that takes advantage of their unique set of skills by tapping into community resources and professional assistance.
Website: https://www.in.gov/fssa/ddrs/
Phone: 800-545-7763
Division of Mental Health and Addiction - DMHA provides resources to Indiana's mental health care providers and manages six psychiatric facilities around the state. Treatment and prevention services for substance abuse are supported by DMHA funding.
Website: https://www.in.gov/fssa/dmha
Phone: 317-232-7800
Division of Aging - Empowers older residents with the knowledge to make better decisions for themselves and their families, the state of Indiana's Division of Aging promotes the autonomy and independence of Hoosiers by creating networks that enable access to knowledge and long-term care solutions that improve their quality of life.
Website: https://www.in.gov/fssa/da/
Phone: 888-673-0002
Office of Early Childhood and Out-of-School Learning - In charge of assistance and programming related to early care and education, as well as after-school programs such as the On My Way Pre-K program for four-year-olds.
Website: https://www.in.gov/fssa/carefinder
Phone: 877-511-1144
Disability Determination Bureau - The Disability Determination Bureau works in tandem with the Social Security Administration to issue disability determinations for both Social Security Disability and Social Security Income.
Website: https://www.in.gov/fssa/disability-services/disability-determination-bureau
Phone: 800-622-4968
Indiana 211 - Indiana 211 is a no-cost, anonymous service that can put you in touch with local health and human care agencies and services.
Website: https://in211.communityos.org/
Phone: 2-1-1 or 866-211-9966